Pet Wellness Group - Florence in Florence

Opinions

• Nancy Passafiume Varra

  Aug, 16 2018
  ★ ☆ ☆ ☆ ☆
  I rarely post online reviews, but I am left appalled after a simple visit over my dog's allergies. The only reason that this place deserves 1 star was because of the friendliness of the admin. I have gone to Oakbrook Clinic for years & our visit yesterday was was terrible beyond comprehension. The veterinarian we saw, was rude & condescending. She contradicted herself more than once while attempting to "upsell" services, surgeries, shots & medications. My dog & I were left in a hot claustrophobic room for an eternity before i was able to take her to the car. Doctor would not allow us to go out a different exit (although I have been allowed to do this many times in the past) Her exact words were, "No, that's NOT gonna happen!"
  When I was finally able to make the payment, I was overcharged for a procedure that i had not approved. I then requested to talk directly to Vet about this & she blatantly lied to my face. I used to love this place, but at this point, unless there were an apology & refund, I would never take my pet back there again.

Photos of Pet Wellness Group - Florence

The nearest organizations

•  

  Hopeful Church & Preschool

  Establishment, School

  6430 Hopeful Church Road, Florence, KY 41042

  +1 859-647-1105

  hopefulchurch.org
• Florence Retail Center

  Establishment, Shopping mall

  7563 Mall Road, Florence, KY 41042
• Orthodontic Specialists

  Establishment, Dentist

  7559 Mall Road A, Florence, KY 41042

  +1 513-772-6500

  nodownpayment4braces.com
• Hopeful Cemetery

  Establishment, Cemetery

  Florence, Florence, KY 41042
• Expedia CruiseShipCenters

  Establishment, Travel agency

  7561 Mall Road, Florence, KY 41042

  +1 859-795-1625

  cruiseshipcenters.com

  Closed now: Until 10:00am
• Kabobske

  Establishment, Food

  7563 Mall Road, Florence, KY 41042

  +1 859-322-0112

  kabobske.com

  Closed now: Until 11:00am